ACCESSIBILITY STATEMENT
New Yorker by Lotte Hotels (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility- related questions or comments, we are listening. Please contact us at Email reservations@nyhotel.com or call 212-971-0101 with a description of the issue you encountered and your contact information. Your experience matters to us.
New Yorker by Lotte Hotels website may contain material from social media sites such as Facebook and YouTube, which n to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube, Twitter and Instagram.
Accessible Features and Amenities
New Yorker by Lotte Hotels is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property Features
Accessible public entrance
Entrance doors width: 45 inches
Rout from the public entrance to the registration area: 46 feet
Pathway width: 53 inches between stanchions
Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
Distance from parking: 2 blocks (southeast of hotel)
Route from the public entrance to the registration area
Distance: 46 feet
Pathway width: 53 inches between stanchions
Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
Accessible route to elevator
Distance to elevators from entrance: 58 feet
Pathway width: 94 inches
Distance to elevators from registration desk: 80 feet
Pathway width: 80 inches
Accessible elevators
Elevators measurements: 5’10” feet
Width of the elevator doors: 41 inches
Wheelchair maneuvering clearance: 60 inches x 60 inches
Accessible route from parking area to the main entrance
Note: It is a third party garage and the pathway from the garage to the hotel is city sidewalk and
crosswalks.
Distance to hotel entrance: 2 blocks (southeast of hotel)
Distance to front desk: 46 feet
Pathway width: 70 inches
Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
Registration desk
Registration Desk height: 37 inches Desk height adjacent Trattoria 30 inches
Guests who are unable to use the registration desk will be personally attended by staff.
Desk width: 42 inches Desk width adjacent Trattoria 83 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
Gender neutral accessible public restroom
Door width: 35 inches
Toilet height: 19 inches
Toilet has grab bars
Sink height: 33 inches – clearance – is the plumbing wrapped with insulation: yes
Height of the mirror: full length mirror starting at 12 inches above floor
Mirror is accessible height
lavatory controls accessible
Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
TTY for guest use.
Visual (strobe light) alarms.
Guest room televisions have closed captioning or closed captioning decoders are provided.
Braille signage throughout the property.
Service animals are welcome at The New Yorker.
Accessible guest rooms
1 Queen Bed Accessible Room Roll-In Shower (3333)
Room size: Approximately 215 square feet
Type of key lock on guest room door: Dormakaba
Visual (strobe light) alarms
Braille signage throughout
Door width: 34.5 inches
Bed type: One queen bed
Bed size: 78 inches x 60 inches
Bed height: 28 inches
Wheelchair maneuvering clearance alongside bed 53 inches x 80 inches
Wheelchair maneuvering clearance at front of bed 60 inches x 73 inches
Desk height: 30 inches with knee and toe clearance
Desk width: 47 inches
Bathroom features
Door width: 34.5 inches
Height of toilet: 18 inches
Toilet has grab bars
Height of sink: 33.5 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 40 inches
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60inches x 60 inches
Accessible bathing feature: Standard roll-in shower with permanent seat, grab bars and
detachable hand-held spray unit
1 Double/ Double Accessible Suite Roll-In Shower (2616)
Bedroom size: Approximately 216.75 square feet
Parlor size: Approximately 110.19 square feet
Type of key lock on guest room door: Dormakaba
Visual (strobe light) alarms
Braille signage throughout
Entrance Door width: 34.75 inches
Bedroom door width 33.5 inches
Bed type: 2 doubles
Bed size: 74 inches x 54 inches
Bed height: 28 inches
Wheelchair maneuvering clearance alongside bed 55 inches x 74 inches
Wheelchair maneuvering clearance at front of bed 67 inches x 96 inches
Clearance between beds: 30 inches
Desk height: 30 inches with knee and toe clearance
Desk width: 47 inches
Bathroom features
Door width: 34 inches
Height of toilet:18.5 inches
Toilet has grab bars
Height of sink: 33.25 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 40 inches
Lavatory controls are accessible
Wheelchair maneuvering clearance: 62 inches x 78 inches
Accessible bathing feature: Accessible tub with grab bars and detachable hand-held spray unit
Accessible route from public entrance and registration area to accessible rooms.
From a digitally accessible website to complete descriptions of all onsite amenities and features,
we wish to provide a positive experience from start to finish. Please note that this accessibility
statement applies to all content on the New Yorker website. The hotel is not responsible for any
third-party content on the website.
